WHY PARTNER WITH SHOE GUARD?
Life happens—and when it does, your customers will thank you for offering Shoe Guard Protection. Our six-month protection plans cover common mishaps, product failures, and other unexpected wear and tear scenarios. Designed to work seamlessly at the point of sale, Shoe Guard helps retailers build trust, reduce returns, and encourage repeat business.
Research Supports Strong Appeal for Additional Coverage with Accidental Damage Protection
78%
Percentage of consumers who say they have experienced footwear damage / breakage within the first year of ownership.
82%
Percentage of consumers who responded positively to purchasing additional coverage which included accidental damage protection.
68%
Percentage of respondents who state they are more likely to shop at a retailer who offers additional product protection.
Survey Sampling International SSI 2200 Respondents - July 2022.
PROTECT AGAINST
THE UNEXPECTED
with Shoe Guard Protection
COVERAGE THAT
MATTERS
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✓ Athletic Shoes
✓ Sneakers
✓ Casual Shoes
✓ Dress Shoes
✓ Outdoor Footwear
✓ Slippers
✓ Boots
✓ Flats
✓ Loafers
✓ Pumps
✓ Sandals
WHAT YOUR CUSTOMER GET
Product-specific damage coverage.
24/7 online claims support.
No hidden fees or deductibles.
Backed by New Leaf Service Contracts.
Your customers are covered by a proven industry leader in protection plans.
*Limitations and exclusions apply. See terms and conditions for full service agreement details. This brochure provides a summary of coverage under this Service Plan. For full terms and conditions go to www.newleafsc.net/shoesensation/terms
BENEFITS TO THE RETAILER
Low Prices
Offer your customers a low-priced, 1-year accidental damage protection plan on all Styles Footwear 100% Consignment model – no open to buy dollars used and no inventory to manage.
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Revenue
Brand new source of revenue – drives average transaction value (ATV).
Increase Your Margin
Generates incremental gross margin – Shoe Guard generates 45% - 50% gross profit margin.
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Increase Satisfaction
Reduce product returns and increase customer post sale satisfaction.
Loyal Customers
High perceived value makes this a perfect addition for customer loyalty programs.
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Stay Connected
Stay connected with your customer- drives capture of customer information, specifically email addresses.
Let’s talk about how Shoe Guard Protection can fit into your retail offering.
Protected Against The Unexpected
Filing a Claim is Simple
Customer shops for shoes online or in-store.
Customer files a claim online, through our contact center or we can facilitate in-store replacement.
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Customer can purchase a new plan on replacement shoes.
Customer purchases shoes and The Shoe Guard Protection Plan.
Item is replaced through shipping of a replacement or an EGIFT card. We can facilitate in-store replacement.
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The positive journey builds loyalty with customer.
Shoe becomes accidentally damaged.
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Happy customer purchases replacement shoes from you.
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New Leaf Verifies Coverage & Approves Claim.
SERVICE ON DEMAND
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Phone & Email
Multiple Call Centers; Dedicated Support Agents; Over 75.000 Service Interactions Monthly; Dynamic Automated Reporting; 100% Call and Data Recording; True Multi-Lingual Support.
Online & Mobile
Available 24/7; Register Protection Plan; File a Claim; Claim Status Updates; Chat with a Support Agent; SMS Text Messaging.
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Retailers, Buying Groups and
Associations are Joining
Retailers Currently Offering Shoe Guard
READY TO ENROLL?
Let’s talk about how Shoe Guard Protection can fit into your retail offering. Fill out the form below to learn how to offer protection plans in your store.
Contact us at 800-206-5614
Protect your products. Elevate your customer experience. Drive revenue growth.