Customer Care

OUR SERVICES

Customer Care Solutions

New Leaf’s Irving, Texas based customer care program provides unique and innovative services to support your customers during and after the sale. Our customer care claims management, workforce management, and dispatch services have been uniquely built to ensure a positive customer experience from beginning to end. We provide end-to-end post-sale support to ensure a positive customer experience while building loyalty. Some additional features and benefits to New Leaf’s Customer Care program include:

  • Priority support contact number

  • Nationwide, authorized service network

  • Dedicated client services manager

  • In-house troubleshooting and tech support

  • 24/7 online service requests

  • Accelerated escalation path

  • Personalized program training

  • Quarterly business reviews