Our Mission
To be an Empowered organization that leverages Leading-Edge technologies to deliver Exceptional service experiences
ABOUT US
New Leaf Service Contracts, Inc.
As an employee owned company, we specialize in delivering flexible and innovative warranty solutions, all backed by A-rated insurance carriers. Built on a foundation of program innovation, fanatical customer service, and client support, we provide extended warranty solutions in every sales channel including brick and mortar, online, call center, and more.
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New Leaf's whole new approach enables dealers to offer plans at each customer touch point and provide unique coverage benefits for virtually all categories of products. We service millions of customers just like yours and protect products people count on every day.
Core Values
Integrity
We are transparent, respectful, loyal and responsible in everything we do.
Service
We deliver an unparalleled experience while providing value to our customers and partners
Community
We value the diversity of our workforce while committing to the enrichment of our communities and the environment.
MEET THE TEAM
SEAN HICKS
Co-Founder & CEO
Sean has been in the retail service and service contract business for more than 30 years. In 2011, Sean and Rick Gavino started New Leaf to bring "a whole new approach" to the service contract industry by building innovative products and providing custom programs.
R.D. PATEL
Chief Financial Officer
RD brings over 10 years of experience in accounting and finance. After growing up in Cleburne, Texas, RD obtained his bachelor's degree in Business Administration from the University of North Texas. In his free time, RD enjoys traveling, playing sports, and spending time with his wife and two children.
LAURA GAITAN
PRESIDENT
Laura has been in the retail service, service contract and home warranty business for more than 15 years, focusing on operations management, client relations, data analytics and system development. In 2011, Laura joined Sean and Rick as the first employee of New Leaf. Laura enjoys music, travel and spending time with her husband and two daughters.
KHARL MENA
VP of Business Development
Mr. Mena is a service contract industry veteran, with over twenty-five (25) years of experience. Today as our Vice President of Business Development, Mr. Mena has vast experience and proven success identifying solutions and developing programs which drive positive customer experience, reduce costs, and grow bottom line profit.
SAMEER MOHSIN
VP of Operations & Information Technology
Sameer brings extensive knowledge in data analytics, operations management, CRM development, customer service, and business development to New Leaf and his background in e-commerce, project management, fulfillment and technology solutions makes him a critical part of the New Leaf team. In his free time, Sameer enjoys long bike rides and spending time with friends.